Quick index
Before you do anything else
1
Check the obvious
Did you publish or save the change? Many “broken” pages are simply unsaved.
2
Clear your cache
Page caching and object caching are the single most common cause of a change appearing not to work.
3
Try a private window
Bypasses page cache and browser cache, and shows what a first-time visitor sees.
4
Check Site Health
Tools → Site Health → Status often names the problem outright.
5
Deactivate your plugins
Not permanently — just note what breaks. It isolates half the possible causes in one step.
The 60-second diagnostic
This resolves a surprising share of WordPress problems.1
Open Site Health
Tools → Site Health → Status. Address anything Critical.
2
Update everything
WordPress core, the theme, and all plugins. Outdated versions cause an enormous share of failures.
3
Deactivate all plugins
Plugins → Deactivate on the bulk action. Load your homepage.
4
Reactivate in halves
Turn on half your plugins, check, then the other half. Repeat to isolate.
5
Clear caches again
Both the page cache and, if you can, the object cache.
Common causes, ranked
By how often they turn out to be the answer.Getting real help
If none of this works, gather this before asking anywhere:
Then post on the WordPress.org support forum with a link to your site. A specific error message moves you to a solution immediately; “my site is broken” does not.
